Privacy Policy

1. Information We Collect

When you use the contact form on our website, we collect the following personal information:

• Name
• Email address
• Organisation name
• The content of your message

We also automatically collect basic usage data through standard server logs, including IP addresses, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and messages
• Communicate with you about our services
• Improve our website and user experience

3. Third-Party Processors

We use Resend as our email delivery provider to process contact form submissions. Your information is transmitted securely and is subject to Resend's own privacy policy.

We do not sell, trade, or otherwise share your personal information with third parties for marketing purposes.

4. Cookies

This website does not use tracking cookies or third-party analytics. Essential cookies may be used to ensure the website functions correctly.

5. Data Retention

We retain personal information submitted through the contact form for as long as necessary to fulfil the purposes described above, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for future communications

7. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at privacy@noera.co.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.